Shipping estimates are based on average delivery times, we ship to UA, USA, Canada, and Europe.
HOW LONG WILL I RECEIVE MY NEON SIGN?
Receiving Time = Processing Time + Shipping Time
Orders will be processed within 24-48 hours. (Business Days) And all of our products are handmade with the best quality. Usually, it takes 2-3 days for production and 3-7 days for delivery. For standard orders, customers typically receive the product within 10 days. You can choose the “Rush My Order” option on the checkout page, and email us to let us know the date you need your neon sign to arrive.
HOW DO I TRACK MY ORDER?
We’ll send you a shipping confirmation email when your order ships. If you do not see the email, please check your spam folder. This email contains your package tracking number and the parcel carrier handling your shipment. You’ll be able to track your package by clicking on a button in that email. You can also check the status of your order anytime by first signing into our site and then going to the Account Details section. Go to Order History, then Order Details to find information on the shipping method and the tracking number. Should you have any additional questions about your order please email us at firstname.lastname@example.org
Or track your order here.
WHAT SHIPPING METHOD DO YOU USE?
Express like DHL/FedEx/UPS is our first choice for fast delivery and reliable services.
WHAT HAPPENS IF MY NEON SIGNS ARRIVE DAMAGED?
If you find out your neon sign was damaged, you can email us at email@example.com and send us detailed pictures of the damage. We will respond and give the solution ASAP.